DID YOU KNOW... That every day a business closes it's doors, because management failed to inspire a clear vision within their team? Call Bill to learn more about leadership and avoid becoming a negative statistic on the nightly news.

"Thank you for your incredible presentation at our Managers Event. Your creative approach and attention to detail made the event not only informative, but fun. It was perfect!" Lisa Stack-Lee, Paramount Pictures, Hollywood, CA

It’s no longer just about managing projects and deadlines. You have to work through people, but MOST IMPORTANTLY you have to work WITH people. Bill can help you turn management into leadership.

What does an average performing team need to become exceptional? They need focus. They need vision. They need a leader. They need YOU. Bill helps you transition your team to become EXCEPTIONAL.

For a person to embrace an idea, the individual has to identify with its benefits. To accomplish that, the leader needs to articulate the value proposition very well. Bill helps uncover those skills you've always had and can still use today.

"I can’t say THANK YOU enough for your presentation that our hotel property participated in yesterday afternoon. It was absolutely phenomenal." Nancy Sweazy, Director of Sales, Hampton Inn North, Rochester, NY

You've achieved an effective VISION when you can see, feel and anticipate every move you're going to make, as if it's already happening.

All successful new ventures and major change initiatives begin with POSSIBILITY THINKING. Vision is about possibility, not probability. Contact Bill to learn more about how this transitional thinking can successfully change your future.

“Your presentation to our Association was a huge success. You did a superb job of customizing your presentation to fit with the experiences we deal with every day.” Patricia Anthony, President, Monroe County NY Town Clerks Association

"Several attendees mentioned what a fabulous job you did! One in particular, a former Disney Intern, said ... "on par with Disney Training". That's high praise. Thanks!" Mark McCabe, Director of Sales, DoubleTree Hotel, Rochester, NY

"Thank you for an excellent presentation at our annual company meeting. Employees said it was the best safety meeting ever! Thank you again for making our meeting a huge success." Tom Leyden, VP, Babcock Enterprises, Dansville, NY

"Thank you for your program at our Staff Appreciation Day. The way you incorporated what we do everyday was not only appropriate, but extremely genuine." T. Michael, Manager, Mary Cariola Children's Center, Rochester, NY

“The messages you shared on building true trust and developing a clear vision of our future were inspirational. Outstanding job!” Patricia Anthony, President, Monroe County NY Town Clerks

You've heard, "It'll be better when life gets back to normal." Well, this is the New Normal. Don't just deal with it. Change it! Begin the transition with the New Normal half day Keynote Address and Workshop combination.

Imagine how powerful your team would be if everyone was inspired with the same vision. Bill's tips and techniques can help you get your entire team on the same page.

Imagine if your team member's skill sets, experience and knowledge were properly engaged with "the project" and they realized how valuable their contributions were? You can do this. Bill shows you how.

The positive changes you sincerely commit to today, will begin impacting your life tomorrow. Why wait? Make tomorrow count. Don't waste it.

"Your Magical ability to engage and interact with the participants was fantastic. The feedback and “Buzz” that the staff is sharing has been so positive." Nancy Sweazy, Director of Sales, Hampton Inn North, Rochester, NY

The first step for an effective leader is establishing Trust among the team at all levels. Let Bill help you and your team discover the secrets behind developing "True Trust".

Imagine how beneficial it would be to your organization if your team member's personal ambitions became aligned with the organization’s needs. It's all part of the "global vision" Bill helps you see and understand.

Imagine how effective your organization will become when all members see the vision and understand the social relevance and related benefits of the product/service the organization provides. Bill helps you refine this skill.

"Bill was engaging, enthusiastic & knowledgeable.  I enjoyed how he incorporated magic into the presentation, helping me remember his message."  Megan Hanselman, Leasing Consultant, Tri City Rentals, Rochester, NY

"Not only was your program beneficial to our organization, but it provided me with inspiring knowledge and information allowing me to better help my family deal with the emotional transition of my father's Alzheimer's health situation.  This is a 'New Normal' for us.  My family and I thank you so very much!" Name confidentially held by request

“I was very impressed how you geared your program toward our organization.  Your great communication skills engaged and held the attention of all our attendees.  Well done!” Michele Zilgme, New York State Tax Receivers Conference, Albany, NY

"Bill was extremely positive and entertaining.  He kept my attention the entire presentation (Which is hard to do!)."  Megan Hanselman, Leasing Consultant, Tri City Rentals, Rochester, NY

 

Get on board the MOTIVATIONAL VISION experience and watch your organization become EXTRAORDINARY!


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CLIENT FEEDBACK - THE ULTIMATE TEST


"WOW! Not only are you a wonderful leadership development facilitator, but you are an outstanding and entertaining magician who makes the leadership message memorable."

Dr. Jane Millar, Executive Director 

Northern Community Mediation, Petoskey, MI

Rotary International Leadership Development Zone Institute, Chicago, IL

 

"I wanted to send a quick note to you expressing my thanks and appreciation for your superb efforts at the recently completed Zone meetings. I do not believe it would go too far to say it had a "magical" impact. I very much look forward to working with you again next year."

John Reyes, Attorney

Buckingham, Doolittle & Burroughs LLC, Akron, OH

Rotary International Leadership Development Zone Institute, Chicago, IL

 

"Thank you so much for the amazing training sessions. I learned a lot from your leadership and feel more empowered as a result."

Dan Morgan

State Farm Insurance, Canton, OH

Rotary International Leadership Development Zone Institute, Chicago, IL

 

"It was a privilege to be with you. The week was super fantastic. You are a gifted communicator and it was a joy to learn from you."

Charles Shumate

Church Builders Plus, Anderson IN

Rotary International Leadership Development Zone Institute, Chicago, IL

 

"I just wanted to let you know I enjoyed your presentation and took away some really great points to ponder, oh and yes some of these points I will need to implement."

Ann Marie St. George, CPC

Cooperative Funeral Fund Inc., Madison, CT

Finger Lakes Funeral Directors Association Annual Convention in Watkins Glen, NY

 

“At our Rotary 21b-27 Zone Institute in Austin TX, you provided the Governors with a plan for successful leadership vision and member engagement.  My high expectations were exceeded in every phase of your program by capturing the attention of the audience with a message that had meaning and purpose with a call-to-action.  Thanks for an outstanding presentation.”

Andy Smallwood, Director and Treasurer

Rotary International, Austin, TX

 

"Thanks so much for your wonderful workshop this past Wednesday! The Career Conference was our most successful ever with over 1400 attendees and the workshop attendance was great.  Feedback was awesome!  Again, thank you for adding an enhanced component to the event."

Ann Marie Walker, Workshop Specialist/5 Steps Campaign Team Leader
RochesterWorks! Career Center, Rochester, NY

 

"Thank you for your fabulous presentation at Monroe Community College Career Conference yesterday! I truly enjoyed both the practical content and the delivery propelled by some inspiring magic!  Your seasoned leadership in multiple areas is role modeling."

Mike Ponomarev, Business & Process Analyst/Project Manager

International Institute of Business Analysis (IIBA), Rochester, NY

 

"Not only was your program beneficial to our organization, but it provided me with inspiring knowledge and information allowing me to better help my family deal with the emotional transition of my father's Alzheimer's health situation.  This is a 'New Normal' for us.  My family and I thank you so very much!"

Respondent's name confidentially withheld by request

Feedback from a participant at a presentation of the "Welcome to the New Normal" program

 

"The training was extremely effective and contained great material to remind us about delivering our best possible customer service.  You were passionate and knowledgeable about the topic of customer service.  This was really good stuff.  The presentation was energetic, fast moving and the magic was great!  Keep inspiring your audiences to be their best!"

Tammie Darcy, Tax Collector

Town of New Lebanon, Columbia County NY

 

"I attended the training session that you gave here in the fall and was impressed with the presentation.  It is amazing to me after 37 years in customer service that you really can learn something new.  We'll be bringing you back to present the program to all of our volunteers and ushers.  Thank you!"

Tom Clark, Front of House Manager

Geva Theatre Center, Rochester, NY

 

“Your presentation to our Association was a huge success. You did a superb job of customizing your presentation to fit with the types of experiences we deal with every day. The messages you shared on building true trust and developing a clear vision of our future were inspirational. Outstanding job! Thank you.”

Patricia Anthony, President

Monroe County Town Clerks, Tax Receivers & Collectors Association, Rochester, NY

 

"Thank you for an excellent presentation at our annual company meeting.  Employees said it was the best safety meeting ever!  Thank you again for making our meeting a huge success. "

Tom Leyden, VP

Babcock Enterprises, Dansville, NY

 

"Thank you for your incredible presentation at our Managers Event.  Your creative approach and attention to detail made the event not only informative, but fun.  It was perfect!"

Lisa Stack-Lee

Paramount Pictures Entertainment, Hollywood, CA

 

"I was very impressed how you geared your program toward our organization.  Your great communication skills engaged and held the attention of all our attendees.  Well done!”

Michele Zilgme, Receiver of Taxes

New York State Tax Receivers Conference, Albany, NY

 

"Thank you for your program at our Staff Appreciation Day.  The way you incorporated what we do everyday was not only appropriate, but extremely genuine."

T. Michael, Manager

Mary Cariola Children's Center, Rochester, NY

 

"I can’t say THANK YOU enough for your presentation that our hotel property participated in yesterday afternoon.  It was absolutely phenomenal.  Your “Magical” ability to engage and interact with the participants was fantastic.  The feedback and “Buzz” that the staff is sharing has been so positive."

Nancy Sweazy, Director of Sales
Hampton Inn North, Rochester, NY

 

"Several attendees mentioned what a fabulous job you did! One in particular, a former Disney Intern, said ... 'on par with Disney Training'. That's high praise. Thanks!"

Mark McCabe, Director of Sales
DoubleTree Hotel, Rochester, NY

 

"I feel this customer service training can teach everyone that you really can make a difference, whether you work for a 5-Star hotel or a fast-food restaurant.  Bill was able to grab my attention and hold on to it while giving valuable information.  It was GREAT!"

Michelle Hartleben, Leasing Consultant
Tri City Rentals, Rochester, NY

 


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